Job: Loan Operations Manager

Note Department/Loan Operations Manager

We are seeking a Loan Operations Manager to join our operations team in our Note Department! We are a fast growing, community bank serving the community for past 20 years! We are looking for another caring individual to join our team!

***Highly competitive Benefits Package! Employer sponsored Medical, Dental, Vision Insurance, Life Insurance, Short & Long Term Disability and 401K with a 100% employer match up to 6%!***

POSITION SUMMARY: This position is responsible for the day to day management of all the assigned department’s back office/post closing and operational support functions from review, payment processing, support and escrow/insurance management. In this role, ensure that loan operation functions are executed according to the established standards of the company policy.

Qualifications:

At least 5 years or more job experience in the manager position of Note Department/Loan Operations and have extensive experience with Fiserv System

Primary Duties:

Supervise and direct the daily activity of staff in loan servicing, including but not limited to:

• Provide day to day management/supervision of the loan operations staff to ensure dept goals are in alignment with the Bank’s goal, objective and guidelines.
• Supervision and directing of new loan bookings in Fiserv system for all consumer loans, commercial loans and SBA 7a loans
• Generation of loan related reports
• Reconciliation of loan related individual accounts with G/L
• Supervision of daily loan payment bookings and corrections.
• Preparation of monthly 1502 report for SBA 7a loans
• Supervision on sale of SBA loans to secondary market
• Document preparation for regulatory examination
• Supervision on monthly loan payment statement generation and mailing to all loan customers
• Management and supervision of mortgage loan escrow account, balancing, tax-payment, insurance payment, and mailing out statement
• Supervision of collateral insurance policy update of all loans
• Supervision of release of DSD for all paid off loans
• Handling of customer request and complaints
• Note staff training